Cabin Attendant Career Description
Cabin attendants' or alternatively cabin crew members' first responsibility is the safety of airline passengers from the time they board the aircraft until they disembark at their destination. They also act as the airline's hosts to the passengers and ensure their comfort.
What am I going to do in this occupation?
After reporting for duty, cabin attendants are briefed on emergency procedures, expected weather conditions on route as well as at the destination, special passenger requirements and other matters.
They see to it that the passenger cabin is in order, that supplies of food, beverages, blankets and reading material are adequate and that first aid kits and other emergency equipment are aboard and in working condition. As passengers come aboard, attendants greet them, check their tickets and assist them in finding their seats and storing their coats and carry-on luggage. Before takeoff, attendants instruct passengers in the use of emergency equipment. Assisting passengers in the rare event of an emergency is one of the most important functions of attendants. In the air, they answer questions about the flight, distribute magazines and help care for small children and elderly persons or persons with disabilities.
Attendants also serve cocktails and other refreshments and, on many flights, heat and distribute pre-cooked meals. After the plane has landed, attendants assist passengers as they disembark. The working hours of cabin attendants are very irregular and the work can be strenuous and trying. Cabin attendants work an average of 110 hours per month on domestic flights and 90 hours per month on international flights.
Cabin attendants are entitled to an annual free pass by air or rail as well as reduced tariffs on overseas flights. Attendants also receive allowances for meals and are supplied with free uniforms.
Requirements
What kind of personality do I need? Airlines prefer to hire poised, tactful and resourceful people who can deal comfortably
with strangers. Cabin attendants should have a charming personality and a healthy appearance. Candidates must have South African citizenship, be 18 years or older and be at least 1,58 meters tall. Entry requirements may differ from airline to airline. Cabin attendants must have excellent health, good vision and have the ability to speak clearly and fluently in English. Additional languages would be an asset. Calmness, but also the ability to be firm, are useful assets.
Where can I work?
Competition for the position of cabin
attendant is expected to remain very keen since the number of applicants greatly exceeds the number of vacancies. Cabin attendants normally sign a contract of service. Cabin attendants can progress to supervisory and managerial positions. Employment opportunities exist with various airlines operating both nationally as well as internationally.
Can I work for myself in this occupation?
There is a small demand for free-lance cabin attendants from charter and corporate aviation companies.
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